Stay conditions

GENERAL TERMS AND CONDITIONS OF THE SUBLEASE AGREEMENT

SILVI VACANZA S.R.L.S, Tax Code/VAT No. 02041340676, registration number in the Business Register TE – 174165, with its registered office in SILVI (TE), Via C. Colombo n.8, hereinafter referred to as “sublessor”

WHEREAS

  • That with a lease agreement for residential use for tourism purposes pursuant to art. 53 of the Legislative Decree 79/2011 (Tourism Code) it has acquired the availability of the property object of online booking, in order to sublet it to the end customer for the same tourism purposes;
  • That it intends to regulate the modalities of the agreement, the content and the execution of the contract through the following clauses – general conditions of the sublease contract for tourism purposes;
  • That the sub-tenant/end customer declares to have taken note of the following contract conditions. Indeed, the system does not allow booking without first clicking on the relevant link and that, having carefully read, deems them fair and fully accepts them, thus established

IT IS HEREBY STIPULATED AS FOLLOWS

  1. The premises form an integral part of the general conditions of the contract and constitute normative and mandatory content for the parties.
  2. SUBLEASE FOR TOURISM PURPOSES. The property is granted on sublease for exclusive tourism purposes for the duration and at the rent (price of the stay) established in the online booking, which is an integral part of these general conditions also for the exact identification of the property, therein better described.
  3. PROHIBITION OF SUBLETTING. It is strictly prohibited for the sub-tenant to sublet the property subject to the contract or to grant it to third parties on loan, use or any other title.
  4. NON-EXTENDABLE SUBLEASE. Given its transient nature for tourism purposes, this contract shall cease upon its expiry, being hereby terminated as of the end date of the stay.
  5. CONDITION OF EFFECTIVENESS. This sublease contract shall be legally effective only after the sub-tenant/customer has made the payment of the entire amount related to the deposit within no more than 72 hours from the confirmation of availability by SILVI VACANZA. Once these terms have passed, the booking is considered cancelled without any obligation on the part of SILVI VACANZA S.r.l.S. to notify the sub-tenant in any way. The sub-tenant is obligated to send the bank transfer receipt via email to info@silvivacanza.it indicating the name and surname used for the booking and the booking number present in the booking summary.
  6. PAYMENT OF THE RENT. The balance of the entire amount of the sublease (the cost of the stay including the tourist tax where applicable) must be made at the exact moment of the delivery of the keys of the property through payment by credit card, debit card, ATM or cash. Failure to fully pay upon arrival at the facility constitutes a resolutive condition of the agreement reached with the online booking and of this contract, with the right of the lessor SILVI VACANZA srls not to deliver the keys and, therefore, the property, to the tenant, and to require the entire price of the stay, considering the advance payment an essential element of the contract. Consequently, SILVI VACANZA srls has the right to grant the apartment “not paid” to third parties.
  7. NON-REFUNDABLE PAYMENT, WITHDRAWAL, AND DISCIPLINE OF THE DEPOSIT. In case of early withdrawal of the sub-tenant from the ongoing sublease contract, the deposit paid will not be returned in any case. If, for any reason, during the sublease relationship, the sub-tenant should leave the property early compared to the expiry, they will not have the right to any refund for the period not enjoyed. If the withdrawal is communicated to SILVI VACANZA S.r.l.s. at least 30 days before the start of the stay, said withdrawal will result in the loss of the deposit only. Beyond this term, the sub-tenant must pay the amount agreed for the entire amount, which by express agreement, is considered non-refundable, therefore, advance payment of the entire period of sublease.
  8. TAKEOVER AND DELAY. It is mandatory to notify SILVI VACANZA customer service in case the apartment is not taken over on the day established in the booking. SILVI VACANZA is obliged to keep the leased property reserved for 24 hours following the date and time of arrival indicated in the contract. If no time is specified, the 24 hours will expire at 9:00 AM the following day. In case of failure to take over the keys within and no later than 24 hours later, the deposit paid by the sub-tenant is considered entirely lost, and there is also the obligation on their part to pay the amount agreed for the entire stay. In case of unavailability of the apartment or contractual non-compliance by the company SILVI VACANZA S.r.l.s., the amount of the deposit will be returned or an equivalent or superior apartment will be offered to the sub-tenant under the same economic conditions defined in the booking summary.
  9. NUMBER OF GUESTS AND ANIMALS. It is forbidden to stay with a greater number of guests than those provided for by the leased apartment. SILVI VACANZA S.r.l.s., through its collaborators, reserves the right to check the actual number of guests occupying the subleased apartment. In case of finding a number higher than that indicated by the sub-tenant in the booking, a supplement of €100.00 (one hundred euros/00) per additional person is foreseen, which the sub-tenant will be required to pay to the lessor. Pets are allowed only if previously communicated by the sub-tenant and with approval by SILVI VACANZA, as not all apartments are suitable to host them. All guests are also required to observe the generally prevailing condominium rules, in particular, the norms relating to quiet during the afternoon hours (from 2:00 PM to 4:00 PM) and night (from 12:00 AM to 8:00 AM).
  10. DEPOSIT AND DAMAGES. As a guarantee of the good conservation of the apartments and the objects included in them, upon the delivery of the keys, the tenant is obliged to pay a deposit of €100.00 (one hundred euros/00). The apartment must be left in a state of perfect order and cleanliness, free of garbage or any waste, with the dishes washed and the fridge defrosted. The sub-tenant undertakes to return the apartment in the same state in which it was delivered to them at the time of check-in and to promptly report to the sublessor any damages, problems, malfunctions, shortages of utensils, or other. SILVI VACANZA will proceed with the repair in the shortest possible time, always compatibly with the availability of materials and technical personnel. An amount equal to the same deposit may be deducted for reimbursement of any damages caused or for the lack of cleaning of the kitchenette, dishes, or inadequate disposal of waste or any other damage caused to the property or to the objects or installations contained therein, always without prejudice to any further damage. The sublessor reserves the right to contact the sub-tenant, even after their departure, to exercise the rights under this clause.
  11. PRICES AND EQUIPMENT OF THE APARTMENTS. The list prices are per apartment and are intended for a stay of one week. All apartments are fully furnished, equipped with hot and cold water and electricity, provided with basic dishes, kitchen or kitchenette, refrigerator. The elevator, washing machine, flat-screen TV, iron, air conditioning, and other optional features are present, only if specified in the technical sheet of the apartment.
  12. DISCLAIMER OF LIABILITY.

12.1 The sub-tenant exempts SILVI VACANZA from any responsibility for events that may occur during the stay not attributable to its fact and will, as well as exempts it from responsibility for events caused by force majeure that should force it to cancel the booking, at its discretion.

12.2 SILVI VACANZA is also not responsible for any thefts and damages suffered by the sub-tenant during the stay as there is no custody of any kind of goods. It is also not responsible for the possible loss of objects left or forgotten in the apartment upon departure. The sub-tenant indefinitely exempts SILVI VACANZA from responsibility for events referred to in point 12.2, assuming all responsibility and burden of diligence and caution regarding the custody of all objects introduced into the subleased apartment.

12.3 The Sub-tenant acknowledges and accepts that, regarding possible services listed below, SILVI VACANZA will have a limited responsibility to what is expressly agreed here and that is: a) regarding possible malfunctions or total non-functioning of air conditioners, while committing to eliminate the inconvenience in the shortest possible time, if the problem cannot be solved during the vacation period, the parties foresee a penalty in favor of the client of €10.00 for each day of service interruption, being understood by day a partial or total service interruption lasting for 90 continuous minutes; b) regarding the lack of hot water or running water in general, dependent on the fact of SILVI VACANZA (and not on external or objective factors), the parties limit the financial responsibility of SILVI VACANZA to €20.00 per day, being understood by day of service interruption a period, during the day, of at least 90 consecutive minutes.

12.4 In the hypotheses referred to in paragraph 12.3, the sub-tenant waives any greater claim, considering themselves satisfied with the measure of compensation provided.

  1. USE OF THE POOL. If the apartment is located in a condominium with a pool, the customer acknowledges that the company SILVI VACANZA srl is neither the owner nor the exclusive beneficiary of it, and that any burden of ordinary and extraordinary maintenance is proper to the condominium which remains, furthermore, the recipient of prevention and safety regulations, without prejudice to the obligation of the customer, if the condominium allows the use of the pool, to adhere to the rules imposed by the same as well as to the common norms of diligence and caution in water and in the adjacent areas.
  2. ARRIVAL AND DEPARTURE TIMES. At the delivery of the keys and balance of the sublease, the sub-tenant must present the identification document of themselves and the other guests. The apartments will be made available from 3:00 PM to 8:00 PM on the day of arrival (for the collection of the keys, the SILVI VACANZA reception service must be contacted) and must be vacated by no later than 9:00 AM on the day of departure, in perfect order and cleanliness, without garbage or waste, with the dishes washed, the refrigerator empty and the furniture in its place. The keys will be returned as indicated by the staff. In case of arrival before 3:00 PM, early check-in may be allowed, upon telephone or electronic communication, but not entry into the apartment, which will always take place starting from 3:00 PM. If arrival should instead be delayed, it is mandatory to notify the SILVI VACANZA S.r.l. reception staff at the reference numbers indicated in the information email received before arrival.
  3. COMPETENT COURT. For any dispute that may arise concerning the execution and interpretation of this contract, the parties agree on the exclusive jurisdiction of the court of Teramo.